Risk Management

Risk to our organizations is constant and rapidly evolving. Effective risk management requires a powerful and meticulous strategy to identify, assess, and mitigate potential threats. Let Symphony’s risk management services help safeguard you and your members.

Security Solutions

Symphony understands the importance of prioritizing online security in today’s ever-evolving threat landscape, including the protection needed against cyber criminals and other cybersecurity threats. A strong cybersecurity program safeguards against evolving threats that could compromise business resiliency, reputational harm, regulatory compliance, and long-term success. Symphony is partnering with Tuik Security Group to offer a comprehensive suite of customizable security solutions that includes vulnerability assessments, dark web and website monitoring, phishing assessments, and hands-on-keyboard penetration testing, just to name a few.

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Great starting point for all cybersecurity programs, regardless of maturation level.

  • TuikIron External“It’s Not IF - but WHEN” – Monthly scan of your internet-facing network. Discover what’s open to the internet as well as vulnerabilities available to potential threat actors.
  • Project Mariana“Stay Off The Dark Web’s Radar” – Deep Web and Dark Web reconnaissance and reporting. Discover what threat actors are sharing about your credit union.
  • TuikIron DAST“Testing Now Beats a Nightmare Later” – Monthly Dynamic Application Security Tool (DAST) scan of your credit union’s website. Discover your website’s security from both an unauthorized and authorized user standpoint.
  • TuikGuard“Good Security Finds Troubles Early” – Daily optimized proactive checks for malicious behavior. Discover if your website has had any unauthorized or malicious changes as well as if any unauthorized changes have occurred to your internet-facing network.
  • BakerStreet“Test. Fix. Protect. Repeat” – Web-based centralized location for all findings and trends in an easily digestible format.
  • Program Documentation“Auditors Love Us - Hackers Hate Us” – A program dashboard emailed directly to your inbox monthly of all services rendered and the ability to request a program certification letter to share with third parties and auditors as needed.

Recommended services for cybersecurity programs looking for additional augmentation and growth beyond their current maturation level.

  • External Network Penetration Test“Think You’re Secure? Let Us Prove It” – An evolution of the TuikIron External service. Involving a deeper scan of your internet-facing network, the information gathered will then be used during a “Time-Boxed” penetration test where a skillful attacker with “Hands-On-Keyboard” will actively attempt to exploit deficiencies in the infrastructure, to escalate privileges, bypass authentication controls, or identify instances where private client data may be exposed. This is not your grandmother’s automated penetration test.
  • Phishing Assessment“Trust What You Know. Test What You Don’t” – Assess the effectiveness of your cybersecurity awareness training. Get a better understanding of your employees’ abilities to recognize and take appropriate action on malicious emails. Use the findings to help mature and enhance your cybersecurity awareness training.
  • Application Penetration Test“Hack Yourself Before Someone Else Does” – An evolution of the TuikDAST service. Involving a deeper scan of your application, the information gathered will then be used during a “Time-Boxed” integral penetration test where a skillful attacker with “Hands-On-Keyboard” will actively attempt to exploit deficiencies in the infrastructure, to escalate privileges, bypass authentication controls, or identify instances where private client data may be exposed. This is not your grandmother’s automated penetration test.

Ad-Hoc services to help you further shore up your cybersecurity program.

  • TuikIron Internal“If you connect it - protect it” – Monthly internal network vulnerability scan. Proactively identify and assess security weaknesses that threat actors could exploit if they gain a foothold within your network.
  • Internal Network Penetration Test“Detect. Protect. Defend. Win” – An evolution of the TuikIron Internal service. Involving a deeper scan of your internal network, the information gathered will then be used during a “Time-Boxed” penetration test where a skillful attacker with “Hands-On-Keyboard” will actively attempt to exploit deficiencies in the infrastructure, to escalate privileges, bypass authentication controls, or identify instances where private client data may be exposed. This is not your grandmother’s automated penetration test.
  • Incident Response/Business Continuity Training Exercise“Breaches Are Expensive - Prevention Isn’t” – Ad-hoc workshop/interview style session simulating a cyberattack or IT disaster. Evaluate how well your credit union can respond and recover. Use the findings to help improve your reaction speed and minimize downtime.
  • Employee Cybersecurity Training Session“Hope Isn’t a Security Strategy”– Employee education on recognizing and avoiding cyber threats like phishing, weak passwords, and malware. Learn the security best practices to prevent security breaches and data loss.
  • Wireless Security Assessment“Hackers Love It When You Wing It” – “Hands-On-Keyboard” manual deep-dive assessment of your credit union’s Wi-Fi network. Discover any vulnerabilities and ensure your wireless security adheres to best practices, ensuring hackers cannot exploit weak signals, outdated encryption, or unauthorized access points.
  • Third-Party Vendor Risk Assessment“Hackers Care About Easy, Not Size” – Diligent review of the security practices of external/third-party vendors and services. Ensure third-party vendors do not introduce cyber risks that could impact your credit union’s data and operations.
  • Firewall Rules Review“Stay Smart. Stay Secure” – Analyze firewall rules and settings. Receive recommended optimizations to ensure your firewall blocks cyber threats effectively while allowing necessary business traffic to flow smoothly.

Enterprise Risk Management

Symphony’s risk management consultants help identify and assess mission-critical risk across your entire organization. We evaluate ERM programs against leading industry practices and regulatory requirements to build a comprehensive ERM process that aligns with your risk appetite, business model, strategic plans, and organizational culture.


Business Continuity Management

Symphony’s business continuity experts conduct in-depth reviews of BCM programs, following industry-leading practices aligned with NCUA and FFIEC guidance. We provide comprehensive program assessments, including actionable recommendations, to increase plan effectiveness and strengthen operational resilience across critical business functions.


Asset Liability Management (ALM)

Symphony offers an outsourced ALM solution built specifically for the needs of credit unions. Our consulting and reporting solutions track market changes and assess their impact on your balance sheet, including interest rate and liquidity risks, to ensure financial stability, profitability, and compliance.

Furthering Symphony’s standard of professional care, our experienced ALM consultants use the latest software and tools to identify and mitigate risks that occur when assets and liabilities are misaligned. ALM reporting services are available for quarterly, semi-annual, and annual needs.

Additional Services:

  • Model Validation – Provides a qualified, third-party model certification as required by regulation.
  • “What If” Scenarios– Assists in understanding how market events and economic conditions can affect the balance sheet and profitability.
  • Strategy Development – Offers expert advice on ALM strategy to enhance future performance and effective risk management.
  • Policy Development & Review– Ensures the modernization and compliance of ALM policies and internal controls with regulatory requirements.
  • Training – Customizable based on need.

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